KACE Product Support Question

Some help with Configuring single sign on in the k1000 for the first time.

07/02/2020 160 views

Hi Guys 

I am trying to configure single sign-on in the k1000 for the first time.

I keep getting an error (see screenshot).....

"ERROR: Join attempted failed. Computer already joined. Use the 'Force join' option"

Also the fields I have marked, I am not so sure about.

Computer Object Container: is this the OU containing the Domain controller in Active directory?

Computer Object Name:
  Is this the name of the Domain controller in ADDS?

Service Account Container: Is this the OU containing the Admin account which can join machines to the domain?

Also what format am I supposed to use in these fields
? ....... (OU=Africa,DC=contoso,DC=com)? or just the name of the OU as seen in ADDS.

Kace admin guide is very vague about this.


Thanks in advance for the help.

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All Answers


You don't have to fill out those fields. The k1000 will create a computer account and a user account in the default Computers container.

I fill out the first and third field, with the distinguished name of OUs that I have for servers and service accounts.

The format is in the format you listed.

Answered 07/03/2020 by: flip1001
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