/build/static/layout/Breadcrumb_cap_w.png

Software missing from Windows agent inventory

I have a new version of PGP Desktop to push out. I installed it on a laptop with the K1000 agent to get the software into inventory so I could create an MI, but it won't show up in inventory. It only shows up in the software catalog. I have several older versions of PGP in inventory, so I associated the msi file with one of them and created the MI but I'd rather associate the versions correctly.

The agent is version 6.3.314. Other newly installed software is showing up in inventory as it should. Is there something else I can do to get the new pgp into inventory?

Thanks.

0 Comments   [ + ] Show comments

Answers (1)

Answer Summary:
Posted by: jknox 5 years ago
Red Belt
0

Top Answer

You may have to use a custom inventory rule to do this.  Basically, you can use existence of a file/folder or a registry key to do this, but there are other options.  https://support.software.dell.com/k1000-systems-management-appliance/kb/112026
 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ