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Software distribution

Hi There,

Im new to this forum. Hope can someone assist me. I have a problem whenever i distribute an application to the client, the package not seem to arrive at the client site. I've checked under the reporting and search by the advertisement id, its shows error :

"The program for advertisement "H0120000 has not yet started because the content for the package "Y0100001" - "Uninst Adobe Reader 6.0.1" (version 3) has not been acquired. Possible cause: The content for this program must be downloaded into the computer’s cache, or the content could not be located. Solution: If the program is being downloaded, no action is required. The program will start once the download has been successfully completed. If the content can not be located, ensure that a distribution point with this content is available for this computer."


any application i send, i get this error mesage. but i can remote control and inventory. Can send assist me on this.

Thank you.

Gokhul

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Answers (2)

Posted by: intelagent 15 years ago
Yellow Belt
0
To avoid this kind of problems, i'll advise you to use desktop management solutions.
A desktop management solution can only be successful if it is able to automate the repetitive operational and maintenance tasks that have previously required heavy “hands-on” manual intervention.
Have a look at www.criston.com
Criston Precision delivers such a solution that enables the enterprise to make more efficient use of their personnel and to improve service levels while reducing systems management costs. Through its powerful but intuitive features, Criston Precision offers a broad range of solutions including:

* Asset Management and Discovery
* Large Scale Automated Software Distribution
* Remote Administration
* OS and Security Patch Management
* OS Deployment and Migration

;)
Posted by: Gokhul 15 years ago
Yellow Belt
0
Hi There...

Thanks for you your reply. Let me explain to you my situation, im working for a compnay A and we are providing IT support for company B. This company B purchased SMS 2003. innitialy, company B was using Tivoli and now they have migrated to SMS 2003. We are providing IT supporrt globally. basicly its a Helpdesk enviroment. the local IT people in company B have setup & configured the SMS server and so on. We in Company A having difficuluties to distribute a package. We get connected to Company B's network via TS (RDC).

Hope this gives you some idea what exactly im facing here.

Cheers..
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