Systems Management

tolmie,

Just off the top of my head - what schedule does your hardware collection agent run to?
This is the agent that checks the add/remove program list.

If you have a long period between scans, then I suspect that the agent hasn't run since the software was installed.

Hope this helps,

Dunnpy

Ah I see, i though it would have been software one that checked the add/remove programs, it was every 6 months for hardware, changed it to everyday at 12.30, would you say thats overkill, im needing the info pronto so thats why i have turned it on for everyday.

Why does is come under hardware anyway when its a software list?

Thanks for your help

tolmie,

The frequency of the scan depends on how up to date your reporting needs to be.

I would see if you can monitor the network/SMS traffic and make an informed decision for your environment whether your scheduled scan has any effect on the performance on machines/network.
There shouldn't be a great impact - but worth checking while you're setting these things up.

The software scan is for an inventory of software, including any files you've requested to be collected and specific files names/types. The hardware scan picks up hardware, add/remove program and OS information.

If you open Resource Explorer and examine the hardware section for a machine - this is what the hardware scan collects.

Hope that clears things up for you,

Dunnpy