Hi all,

I'm not able to create a silent uninstall fro SmartSketch v. 5 .

I created a silent install using an answer file, but I cannot uninstall it silently. The switch I found is setup.exe -uninst -s but in this case a popup message appear asking if I realy want to uninstall it. I also tried to use an answer file to uninstall it but it doesn't work.

Any ideas?

Thanks in advance

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If you know where the msi setup.exe used to install from is, try.  (Usually in that programs directory or in C:\Windows\Installer)

start /wait msiexec /x the_msi_name.msi /passive

or do a regedit and navigate to: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

search for SmartSketch or InterGraph, find the key set for that software and look at the key "UninstallString" and call that

start /wait msiexec /x {212ED557-7453-44C1-AE9C-3DA780B9B3C6} /passive

Answered 07/06/2012 by: SMal.tmcc
Red Belt

  • I have already tried to find this key under uninstall but it doesn't exist. I created a VBScript to catch the message and to automatically press yes.
  • Yea some solutions may not always be the best but if it works, use it and move on to the next problem.
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In these cases I usually try to extract the underlying MSI (if there is one) or repackage the EXE to an MSI using your favourite snapshot tool.

There are developers out there that throw these stupid pop-up questions out there (don't ask me why) that totally mess up silent installs/uninstalls. Most of the times, it's not the installer it self, but some function inside the exe. It's not captured by the response-file, so that won't work. In order for a response file to work, I guess you need a script alongside the uninstaller, waiting for the pop-up to appear and kill it.

Answered 07/09/2012 by: andemats
Second Degree Black Belt

  • that's when we turn to this program
  • >that's when we turn to this program
    Not if one is an experienced packager one doesn't. No disrespect, but we do the job properly not via an enormous kludge.
  • Hey I am an image expert first, normally I install everything in my masters and do not need to create packages. Also just remember you do not know the skill set of the people asking these questions so you need to answer for all levels of expertise.
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You have to use a recorded uninstall answer file.

Answered 07/06/2012 by: jagadeish
Red Belt

  • I tried, it is not working. Instead I used a script to catch the window and to press yes in automatically
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