SMA Restore from backup without license key

Hoping for some help/ideas.

In the middle of SMA upgrade from 9.0.270 to 9.1.317, the host machine CPU failed and shutdown the VM. After I moved VM to another host and boot it up, I'm now stuck in a boot loop - ufs_dirbad : /var

From my quick research, that usually means logging in as root and run fsck --- but root access is only available to Support folks and with my support level, I have to wait until Monday.

I do have a very recent backup (both base and incremental). My thought is to spin up a new 9.0.270 VM with default configuration and apply backup to get us going before Monday. However, I do not have license key to get past the initial setup process (the license key information is on the VM that's not booting). 

Any suggestions/advice would be much appreciated.



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Answers (1)

Answer Summary:
Posted by: Nico_K 3 years ago
Red Belt

Spin it up.
Login as KONFIG und configure the basic settings
Login as NETDIAG (Password: netdiag) and enable ftp. (default username: kbftp; pass: getbxf)
Upload the backup to the appliance. (Rename it accordingly)
Run the krestore backup command from the netdiag console.
You are done.

I did not test it recently but should still work

  • the alternative is to download a FreeBSD live system and do the fsck from there (if you know what you do this would be the fastest and most effective way) - Nico_K 3 years ago
    • Thank you for the suggestion with FreeBSD Live system and running fsck from there. It worked! Thanks again! - Edduee 3 years ago
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