/build/static/layout/Breadcrumb_cap_w.png

Scripting Question


sma: adjust ticket field length in ticket

08/27/2020 191 views

I have a bunch of "yes/no" fields in an onboard template.. the fields take up like 20 spaces so I can only get 3 in a row.  Is there not a way to adjust field length. I see you can adjust for list view and Im not even sure what that is.. but it doesnt change the format of a template. Am I missing something?  This cant be something a script can adjust because they can only run on schedule/save.  

The kace SMA Ui is very frustrating to me.. I hope 11.0 shows improvement. People expect what they see on their phones.

0 Comments   [ + ] Show comments

Comments


All Answers

0

Nope, it is what it is, if you need a bunch of "yes/no's" you have to use all custom fields and there is no option in templates to adjust the default length.


Where were you 8 years ago when I was screaming at KACE to update the ServiceDesk? Shall we start to talk about SLA's and putting calls on hold?!?!? ;o)

Answered 08/28/2020 by: Hobbsy
Red Belt

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ