Shoretel Contact Center Agent deployment K1000
04/16/2016 1440 views
I am trying to figure out how to do a managed installation of the Shoretel Contact Center Agent. I have the msi that the company gave us to use to upgrade the machines but I cant get it to work. This msi came with the msi, exe and a data1 cab file. I keep getting an error:
What am I doing wrong?
Thanks for your help.
Community Chosen Answer
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Whilst this isn't exactly answer your problem I ran into a similar issue with the ShoreTel Communicator.
What I ended up doing was run the setup.exe /a to get all the files in it. Then I zipped up all the files and folders and the msi. So Kace loads the zip and then runs this command. msiexec.exe /i "Shoretel Communicator.msi" /qb! /norestart
This may help give you some ideas on what to do.
Answered 04/18/2016 by: omorganx