KACE Product Support Question
Service Desk report for Ticket Count all statuses by owner, last 31 days and YTD
02/24/2015 928 views
I need to generate two reports that will show ticket count in all statuses by owner and the other by submitter last 31 days and YTD. Looking to show heavy hitters in ticket submitting and those having to handle them. Thank you in advance for your assistance with this.