Hi Guys, I'm curious if it's possible to automatically add a specific users email as a CC to every ticket created for the school he's the principal of.  I have a multi select for custom1 that has a list of around 30 schools...  Thanks for any input!

Answer Summary:
1 Comment   [ - ] Hide Comment


  • Agreed! This is exactly what I want to do and I'd like to see the solution.
Please log in to comment

Answer this question or Comment on this question for clarity



Looks like I found it!

Answered 09/20/2012 by: ddevore
Fourth Degree Green Belt

  • Please post the answer summary to help others that might have a similar question in the future.
Please log in to comment