Systems Management Question
11/09/2017 777 views
Hello, the company i work for are looking at the service desk side of Kace, I can see how you import Users say from an Active Directory security Group however is it possible to import users based on their email address?
Also with the ticket Queue, i would like to setup two ticket queues and have those users that are imported via an email address to be able to log a service desk request in one queue or the other queue not both?
Is this possible?