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Systems Management Question


SDA Deployment Information Field?

07/27/2020 143 views

Hey everyone, I asked a question previously about how I can create a smart label that captures both newly added machines and re-imaged machines to complete post-imaging processes: https://www.itninja.com/question/smart-label-to-identify-new-and-reimaged-machines


Unfortunately, once I was able to deploy a machine using the SDA, I tried the inventory rule provided my Nico, but it wouldn't work. I couldn't even locate the k2000_deployment_info.conf. I also noticed that the SDA Deployment Information field under the machine inventory in the K1000. Is there something I need to enable on the SDA for this file or field(I'm assuming the field pulls from the .conf file)?


Thanks again!

James

4 Comments   [ + ] Show comments

Comments

  • The KACE SMA automatically retrieves information from that CONF file since version 10.

    The file is generated for every deployment made from the SDA, and saved at C:\ProgramData\Quest\KACE\

    If it's not there, something is preventing the SDA Engine from writing into that path. (AV or GPO policies modding folder permissions)
  • Yeah I've got a machine just recently imaged, but no conf file. :( I don't know what could be stopping it from getting saved. There aren't any special GPO's or folder permissions being applied. It's so weird.
  • What are your KACE SDA and KACE SMA versions?
    If you explore that folder for CMD and list the contents of it with DIR, Do you see it?
  • SMA - 10.1.99 (will be upgraded to 10.2.234 tomorrow)
    SDA - 7.2.97

    I viewed the directory in command prompt and the only CONF file that shows up is amp.conf. :(

All Answers

0

at first:
What versions of the SDA and SMA do you use?
Which OS do you deploy? (as an example WiXP had another location)
Also check if you have a post install or a SMA script task which removes the file (some people suggest this since it contains valuable informations about the deployment env)
Verify that no restrictions to the location (c:\programdata\quest\kace) is in place (GPO, IDS/IPS, network wide antivirus) which could prevent this.
Did the deployment succeed completely or was it disrupted after the OS deployment itself?

I checked with SMA 10.2 and SDA 7.2 for a W10 deployment and can see the file (and therefore my CIR works here too)

Answered 07/27/2020 by: Nico_K
Red Belt

  • We're currently on:
    SMA - 10.1.99 (will be upgraded to 10.2.234 tomorrow)
    SDA - 7.2.97

    Deploying a Windows 10 2004 scripted install. I checked our post install tasks and nothing seems like it should touch the directory or prevent access. Right now all it's running is:
    Win 10 activation
    Install the KACE Agent
    Apply KUID to agent
    Windows Updates
    Enable Bitlocker
    Some admin account password stuff

    This is probably the most vanilla scripted install I've seen. But I've got machines that came from an older org (we had to transfer appliances) and those machines don't have the CONF file either.
    • really strange. I suggest to open a SR with KACE to check what is going on here.
      • Thanks Nico! I think that's the move too.
 
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