KACE Product Support Question

K2000 Scripted Install returns file copy error

11/16/2012 2305 views

Hello All,

I am trying to create a scripted install using win xp pro sp3 oem as the source media.

We are using the K2000.

Upon deployment we get a File Copy Error, "An error occurred copying file d1 to C:\sWin_NT$.~LS\I386\property.dll"

I do not think anything was wrong with original cd, I installed windows just fine using that CD.

Has anyone come across this issue?


Thanks for any help in advance.

Answer Summary:
You can not use an XP OEM CD with the K2000, it does not work and is against Microsoft's EULA. You must either use a Volume License CD or retail CD. Corey Lead L3 Enterprise Solutions Engineer, K2000 If my response was helpful, please rate it!
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Community Chosen Answer


You can not use an XP OEM CD with the K2000, it does not work and is against Microsoft's EULA.  You must either use a Volume License CD or retail CD.

Lead L3 Enterprise Solutions Engineer, K2000
If my response was helpful, please rate it!

Answered 11/19/2012 by: cserrins
Red Belt

  • For what it's worth, I'm using Dell OEM media (WinXP Pro SP3) with my scripted XP installs and they work fine - I just have to enter the license (CD key) from the OEM sticker on the machine when the XP install begins.

  • John,
    You are the first person to have reported success with this in my 3 years with KACE. Is this a Dell OEM CD, or different brand? Now I know that Windows 7 will work, but have never had XP work. Again, even with success, keep in mind the EULA.

    Lead L3 Enterprise Solutions Engineer, K2000
    If my response was helpful, please rate it!
  • Corey,

    Understood, but I don't give up easily and tend to make my own luck with these things. I do recall trying many, many different things until it worked and from there just kept duplicating my existing working scripted install to create the others.

    Here's the details from the top of the blue-green (teal?) OEM CD in case it may help:

    Reinstallation CD
    Microsoft® Windows® XP Professional
    Service Pack 3

    These CDs came with OEM machines that we ordered. I followed the typical KACE instructions for getting one onto the K2000 for source media (and I do remember trying several CDs).

    As for the EULA, I have researched this several times and OEM media is *not* to be used with *images* (i.e. can't sysprep, etc). Scripted installs are exactly the same as manual installs (which is what I did prior to the K2000...) and I enter the OEM XP key from the label on the machine during the scripted install process. So this is simply automation (with a few inconvenient pauses - but still much faster than doing *everything* manually).

    Again, I ran into issues with this initially (the install hanging at different points, etc), but I just kept trying different things until it worked. As for exactly *what* got it working I can't exactly say, but it is working with the OEM media I uploaded.

    Again, in case this helps:

    Source Media Detail

    Name: WinXP SP3 OEM
    Operating System: Microsoft Windows XP
    Total Discs: 1
    Total Size: 600.8 MB
    Created: Thu Dec 1 11:01:00 2011
    Modified: Mon Mar 12 22:30:03 2012
    Version: 3

    Install Disk 1 of 1
    Created: Thu Dec 1 11:12:27 2011
    Modified: Mon Mar 12 22:30:04 2012
    Status: Completed
    Size: 600.8 MB
    MD5 Checksum: 24fb92fa619bdbcbe01b908a0ea3c858
    SHA-1 Checksum: b29bd52d40fbd700908946ef89b055d87896771e

    And here is some of the info from one of my scripted installs using this CD:

    Scripted Installation Detail

    Name: Latitude D520 - XP-O2K3-IE8-WMP11-AS6
    Type: Wizard
    Source Media: WinXP SP3 OEM (Microsoft Windows XP)
    Created: Mon Jan 30 14:13:25 2012
    Modified: Fri Oct 26 14:21:36 2012
    Version: 71
    Status: Completed

    Setup Configuration:

    AutoPartition = "1"
    Floppyless = "1"
    LocalSourceOnCD = "1"
    MSDOSInitiated = "0"
    OriTyp = "4"
    UnattendedInstall = "Yes"

    AdminPassword = "private"
    AutoLogon = "Yes"
    AutoLogonCount = "10"
    OEMSkipRegional = "1"
    OEMSkipWelcome = "1"
    TimeZone = "035"

    JoinWorkgroup = "WORKGROUP"


    InputLocale = "0409:00000409"
    Language = "0409"
    SystemLocale = "0409"
    SystemLocale_DefaultUser = "0409"
    UserLocale = "0409"
    UserLocale_DefaultUser = "0409"

    OSLoadOptions = "/noguiboot /fastdetect"
    SetupSourceDevice = "\Device\LanmanRedirector\%SERVERNAME%\RemInst\%INSTALLPATH%"

    DriverSigningPolicy = "Ignore"
    DUDisable = "Yes"
    OemPreinstall = "Yes"
    OemSkipEula = "Yes"
    UnattendMode = "FullUnattended"
    UnattendSwitch = "Yes"

    ComputerName = "*"
    FullName = "Valued Company Employee"
    OrgName = "Company, Inc."

    Hope that helps!

  • Also for what it's worth, I was able to get things working *much* faster with the Win7 OEM media. ^_^

  • Yes, the win7 oem media is not giving is any trouble.
    Thanks for the input, but we are still having trouble.
  • I too have both Dell XP sp3 OEM and Dell 7 OEM working with scripted deployments. Never had an issue.
  • I'm working with one of the K2000 engineers to determine which files are making this work/fail. Hopefully there will be a working solution soon.


All Answers


have you tried this on more then one computer or hard drive?

Answered 11/16/2012 by: SMal.tmcc
Red Belt

  • No, but I did install xp on this very same machine using the same cd from which i extracted the source for k2000
  • I just tried to deploy on a different machine and it was the same result
  • Maybe a bad capture of the source media? Try to upload it again and see if you still get the error.
  • uploaded two different times from two different media sources,.
    I came across this article http://www.kace.com/support/resources/kb/article/Missing-propterty-dll-file-prompt
    But im not exactly sure what "m" and "all" folders its referring to, because I went to on the K2000 share and all that is there are driverfeeds and restore folders.

Do you have a pre-install task setup to format the drive before doing the scripted installation?

Answered 11/16/2012 by: Timi
7th Degree Black Belt

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