I have a script to uninstall Firefox.  Here is part of the .xml script

    <dependency name="/packages/kbots/684/helper.zip" checksum="29d19f5b7cda1a6c8d31abb4268ef147"  />


      <launch_program path="$(KACE_DEPENDENCY_DIR)" program="helper.exe" wait="true" parms="/s" />

It downloads helper.zip and unzips it to helper.exe

The error log says:

...\kbots_cache\packages\kbots\684\helper.exe : (2) The system cannot find the file specified.


I don't see why it isn't seeing the file. The old Firefox is not deleted. It is very old 3.6 but it is still in Add/Remove programs. It did remove the shortcut and it appears that firefox.exe is gone from the folder. I can manually remove it in add/remove programs.

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Answer this question or Comment on this question for clarity



Have you tried under Scripting/Configuration Policy? 

You can chose the software you want to remove from your dropdown list of inventoried software.  Where it asks for the process to kill, it would be Firefox.exe and the directory to be deleted would be C:\Program Files\Mozilla Firefox

Answered 05/18/2012 by: dwilliams1307
Purple Belt

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Did you zip the executable, or a folder containing the executable?

Unrelated to your problem, you may also need /S or -ms rather than /s.

Answered 05/18/2012 by: philologist
Red Belt

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