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KACE Product Support Question


Schedulled script deployment to smart label devices....not working !!! K1000

09/29/2016 1126 views

Hi guys ,

I am on the latest Version: 6.4.120822  k1000.

My problem is that my scripts  are not

running on a schedule if the deployment is to a "SMART" label.

When the time for deployment is reached ....nothing!!

If I try to "run it now"...it shows the error red bar  drop

from the top of the screen saying

"Select at least one label from the list or one device from drop down."

I HAVE A LABEL CLEARLY SELECTED ON A SAVED SCRIPT !!!!

The only way I get it to work is to remove the smart label from

the list, then add it in again and "run now".........without saving

the script.  Then it works.

Very inconvenient if you want to schedule a script deployment.


Thanks guys.

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2
I have seen this issue before and it was related to the browser. What browser are you using? Can you try a different one and let me know the results?
Answered 09/29/2016 by: Ericenri
Senior Purple Belt

  • Hi Ericenri.
    I am using firefox. Always have when connecting to kace.
    Someone at Dell once told me, it was the fastest.... So I have always used firefox.
  • I tried the script in windows explorer.
    The run now works, but the schedule doesn't seem to have any effect.
    When the timer hit the schedule, the script does not run.
    WAIT !!!
    Isn't it supposed to show up in the run now page??
    Or is a scheduled script hidden???
2
this is a known limitation in Firefox (may also affect other browsers but we seen it only in firefox so far)
This is fixed in the upcoming 7.0 (planned for november 2016)
Until then the internet explorer or the workaround you already mentioned can be used.
Answered 09/29/2016 by: Nico_K
Red Belt

  • Thanks Niko_K.
    Will take a look and see...

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