SAPGUI 6.4.25 Uninstall Breaking IE Save as option

Hello all,
I am Packaging SAPGUI 6.4.25 . the media is vendor msi (installshield) it install and uninstalls perfectly everything works good.
But after uninstall it is breaking the Internet Explorer Save As option. When iam trying to save any web page iam getting an error "This Web page could not be saved"
i tried everything like registring Comdlg32.dll other dlls
Can any one please help me in this as iam beating my head on this from a week.

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Answers (5)

Posted by: pjgeutjens 12 years ago
Red Belt
What I would do is the following:

1) ProcMon the "save as" action to see if anything jumps out at you. See what DLL is being called and what's different from a working system.
2) Make 2 identical systems, on one, install and uninstall SAPGUI, and then compare them
3) is there anything in the MSI itself (files/registry/CA's) that might cause trouble if removed?

Give it a try

Posted by: anonymous_9363 12 years ago
Red Belt
Presumably the 'Save As...' action works before the SAP GUI installation?
Posted by: acbabu 12 years ago
Orange Belt
Yes VBScab its working Before and after the installation only the problem is it not after uninstall.
Posted by: acbabu 12 years ago
Orange Belt
i tried Procman but there is nothing unusuall.
Posted by: WiseNdMe 12 years ago
Senior Yellow Belt
As per my knowledge, SAP Gui doesnt come as a Vendor MSI. I have recently worked on 7.1 and it was an executable. I also did not face any problems with IE.

If you are facing problems after uninstallation, then there is certainly something related to IE that is getting removed when you uninstall SAP.

You need to monitor the uninstallation to resolve this problem. Make use of tools such as Picture Taker and check if any IE files/registries are getting removed during uninstallation. If they do, then try restoring them during uninstallation.
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