KACE Product Support Question

Running vbscript with k1000

08/23/2016 2067 views

Hi guys,

I have been trying to run a vbscript for several

hours now to uninstall Microsoft office 2010.

Using the "offscrub.vbs" from Microsoft.

I have added it as a dependency to the k1.

Also use "launch a program " to call the script with

the following parameters... which are standard.......

Directory: $(KBOX_SYS_DIR)
 File: cscript.exe
 Parameters: "$(KACE_DEPENDENCY_DIR)\Offscrub10.vbs ProPlus /bypass 1 /q /s /NoCancel"

But.....cant get it to work.

Any ideas.....maybe I can launch it with a batch file.

But how do I do that?

I am trying to make a script to uninstall MSOffice 2010

and then install MSOffice 2013.

Also I can run the VbScript in windows 7

with a batch file with no problems. Just cant seem to do

it with the k1000.

Thanks guys

3 Comments   [ + ] Show comments


  • Is the file showing up on the remote system that your are removing office 2010 from? C:\ProgramData\Dell\KACE\downloads if you are pushing this out through a managed install
  • Yes the Script is showing up in that location. That's the folder that all dependency files are downloaded to on the remote system. But it doesn't work..
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  • You said it worked fine via a batch file. Have you tried uploading both the vbs and the bat files and calling the bat? Alternatively, you could use the built-in task "Run a batch file" (where you enter the bat commands directly in a text box)

All Answers

try this:

Directory:          $(KACE_DEPENDENCY_DIR)

File:                  "c:\windows\system32\wscript.exe"

Parameters:     Offscrub10.vbs ProPlus /bypass 1 /q /s /NoCancel

note: make sure you put the double quotes around the file name

Answered 08/23/2016 by: SMal.tmcc
Red Belt

  • I have tried SMal...
    It says the script ran successfully, but office 2010 is still installed on the target machine.
    The script doesn't seem to have any effect,

    Like I said when I run it on the local machine manually, i.e Double click.........works fine.!!
    or by calling it with a batch script, i.e.
    (call cscript C:\Users\installer\Desktop\Fixit\Offscrub10.vbs ProPlus /bypass 1 /q /s /NoCancel)....works fine!! I'm stumped.......
    Any idea?
    • it's not the same as you called. look at the way I am calling it vs what you did. You went to the system directory, executed the script engine from there calling the script in another directory. I am calling the script engine from the working directory that the script sets in.
      • Yes Yes ,Smal..
        I did it exactly as you said. It still didn't work.
        My example above was how I tested it was working when I call the script on my local machine with a batch file.

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