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RunKbot has stopped working when openening a message window pushing a script

I have setup a script to install some software.  All that works well as long as I don't include a message window before the actual install.  As sson as I do, the users sees the window, but then also gets a message that runkbot has stoped working and the install does not complete.  

 

Any ideas?


2 Comments   [ + ] Show comments
  • Agent 5.4.10622 with Windows 7 - mikeg77 10 years ago
  • I am experiencing the same issue on Win7 & Win8 desktops with the 5.5 agent. I am wondering if my AV client is being a little aggressive and causing errors. Anyone else see this behavior? - CompWiz32 10 years ago

Answers (2)

Posted by: CompWiz32 10 years ago
Senior Yellow Belt
0

I think I solved the issue. The errors disappeared when we shortened up the message text. I haven't verified it yet but it seems like the limit is 255 characters.

My shortened message was 227 characters. 

Originally the message was around 380 characters. I removed all text and sent a two word pop up and it worked fine. I then went back to original text and shortened the message in increments and kept getting errors until I went from 280 to 227. So my gut tells me it would have worked if I stayed under 255.


Comments:
  • Thanks! This worked for me too. - mikeg77 10 years ago
Posted by: AbhayR 10 years ago
Red Belt
0

What version of server and agent is this on? Also what client OS?

 
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