Best Practices Question
Retired Inventory tracking/ not using license
Ok. So with our refresh cycle starting for first time since we implemented Kace, I am going to be retriing some of the managed computer. I will still need a record of us owning these computers and be able to tell who was assigned to it and when it was disposed off. Also I have a notification set up so every day I get an email of computers that are missing our AV so I cant just set it to retired, free up AV license, and be able to track what I need to.
Problem is If I leave computer in Kace even if the computer has been retired in Kace, "Asset Status" is not an option for the alert so I can not exclude retired computers there. And I do not know of a way to free up AV and Kace License while still keeping ability to see what and whose computers have been recycled.
Is there a setting or option I missed or does anyone have an idea on how to accomplish this?
Answer Chosen by the Author
Go to Inventory |Devices | <Choose Action>|Configure MIA Settings.
Set the Archive MIA Asset-Devices.
This will archive the devices, which emans, it will be deleted from the inventory and the agent license will be freed.
BUT! the asset keeps active, so you can run reports against it etc.