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Respondus 3.0 Equation Editor true type font error

Ye gads...
When I package Respondus 3.0 Equation Editor, no matter what I do I get the error: Respondus Equation Editor requires a newer version of the MT Extra (true type) font that is currently installed... Has anyone had experience with this type of error? When i compare the Windows XP font with the Respondus font, they appear the same (even has the same date of 1999)...

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Answers (2)

Posted by: VikingLoki 18 years ago
Second Degree Brown Belt
0
I had a similar problem trying to get Access 97 coexisting with Office 2003, but the HATTEN.TTF files were definitely different. The 2003 font was twice the size of 97's font.

I'd make a copy of the font file untouched before the vendor's install and a copy of it after the vendor's install. Then compare the two. Date, time, size, click properties and check version number, even use a file compare utility to see if it's bit-by-bit identical. If they're different, make sure your capture picked up the right file. You may also find that your problem is that Windows Installer is seeing the existing file and determining that it's the same file that's in the MSI, but it isn't. I think setting the Attributes field for that file in the File Table to include a checksum might be able to do the trick. (See http://msdn.microsoft.com/library/default.asp?url=/library/en-us/msi/setup/file_table.asp)
Posted by: plangton 18 years ago
Second Degree Blue Belt
0
Hi Rodina00,

Might be worth doing a binary compare on the two files (http://www.fileware.com/download.htm has a tool called fdiff.exe that I use for binary compares from time to time).

Other than that, it could be that the font is meant to have an entry in the registry (see HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts) - try doing a regmon when runing the package to see if it references any keys that it can't find.

Hope that's helped!

Rgds

Paul
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