KACE Product Support Question
Report Help - Dell Warranty
12/16/2014 3930 views
Running into a bit of trouble getting this report to work out correctly. What I'm expecting to see is a single Dell warranty row that shows the current status of the warranty associated to a system. Instead, I'm erroneously getting two rows, with Dell Service Tags that don't match the system that is being reported.
I've attached a screenshot to hopefully make more sense of this:
What am I doing wrong? Why are there multiple Service Tags for the same system?
Any help greatly appreciated. Thanks!