KACE Product Support Question
Report for list of services after patching
02/25/2015 1030 views
Hello, I'm new in K1000. I need you help / advise on how to grab the following reports for server patching. - List of services before patching - List of services after patching - List of services that did not start after patching with comparison from before and after patching. Thanks in advance for your help.
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Unfortunately I think you may struggle to get what you require, certainly from the standard kbox functionality. My guess from your question is that you are trying to identify services that fail to restart after patching has occurred?
Services in general are not something that can be easily (via the wizards) reported on. You will however find the detail in the NTSERVICE table, which then relates the service to the machine on which it is running through the MACHINE_NTSERVICE_JT joining table, but you may have already discovered that notifications also do not allow the ability to look at services.
The only suggestion I could make would be to ask, is it a specific service, on specific machines that you need to check are running after patching has occurred?
In which case you will need to write a custom report that says if the service is not shown as running on your required machines, that will give you an exception report.
You can then schedule the report to run after patching has occurred and use the tick box "send only if results are present". That way if you get an emailed report you know you have an issue.
Hopefully that makes sense
Answered 02/25/2015 by: Hobbsy