Repeated attempts to install "DBUtil removal tool"

For the last few days we've had reports of Kace Dell Updates attempting to run"DBUtil removal tool," and then requesting a reboot. The patch shows as Not Installed on every connected system. Is anybody else experiencing this?

Name: DBUtil Removal Utility,2.5.0,A03

Package: 8GG09

Released: 08/20/2021

ID: PTCH273578

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Answers (3)

Answer Summary:
Posted by: barchetta 2 years ago
4th Degree Black Belt

I opened a ticket with KACE on this.   They blame the issue on Dell.   So end of story. set it to 1 try because KACE wont do anything about it.

Posted by: Channeler 2 years ago
Red Belt

It's a tool from DELL, to remove vulnerable drivers.


According to that article, a reboot is mandatory in order to complete the installation.

But actually, nothing it's installed, it's up to the tool to decide what remove or leave as is.

Posted by: Nick_F 2 years ago
Senior White Belt

Top Answer

I just created a script to remove the vulnerable file if it is present.  When Dell drivers are checked, it will install the new file the next time it updates.

Here's the script I use:

$users = Get-ChildItem C:\Users | select Name

foreach ($user in $users) {

    if (Test-path 'C:\users\$user.name\appdata\local\temp\dbutil_2_3.sys'){

        Remove-Item 'C:\Users\$user.name\appdata\local\temp\dbutil_2_3.sys'

        Write-Host Removed dbutil_2_3.sys for $user.name



        Write-Host dbutil_2_3.sys was not found for $user.name



If (Test-Path "C:\windows\Temp\dbutil_2_3.sys") {

    Remove-Item "C:\windows\Temp\dbutil_2_3.sys"

    Write-Host "dbutil_2_3.sys has been removed from C:\Windows\Temp"


     else {

        Write-Host "dbutil_2_3.sys was not found in C:\Windows\Temp"


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