Hello All,

Am repackaging TrilogicView 3.7 currently. I have taken setup capture of trilogicview and wrapped it with another software Cartondon3D.Everything is going fine during installation but during uninstallation,when I trigger the uninstall exe,its prompting error like "Windows has problem with this exe and hence closing the application".Somehow I found out that the error is related to DR Watson.
Can anyone tell me whether Dr Watson is responsible for this failure.
One more thing,when I try to uninstall the Trilogic using captured msi,it goes on fine but when that is triggered through exe,provided error occurs.
Suggest me an answer.
Thanks in advance.
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I'm not surprised it doesn't work... If you've repackaged the install then you should be uninstalling via the MSI (e.g. msiexec /x {productcode} /qb) and NOT the original setup uninstall.exe program.

If fact you should be removing this file (along with a load of other rubbish) when u ran the capture.

I hope for your sake the uninstall routines are checked as part of QA :o)

Answered 09/04/2010 by: MSIPackager
Third Degree Black Belt

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Forgive me, but a part of the content of this question illustrates to me the breathtaking lack of knowledge of people who purport to be packagers.Somehow I found out that the error is related to DR WatsonFirst...Somehow? You don't know HOW you found that out? Second...you don't know what Dr Watson is. How can you have the brass neck to use the word 'packager' as part of your nickname/ID when you haven't the first clue about the basics of Windows support?A

nd please, no whining that you're new to packaging: that's irrelevant. You need to know Windows intimately before you stand any chance of doing this job properly. Example: do you know what an ACL is? If you can't answer that without Googling (I'm not interested in seeing a post explaining it, thanks), forget packaging for now.
Answered 09/05/2010 by: VBScab
Red Belt

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