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KACE Product Support Question


repackager not working

11/26/2008 4432 views
hi all,

tried to use the repackager to package an exe yesterday. the msi was generated. when i execute the msi, put simply...nothing happens. nothing at all. have tried the process serveral times.

anyone else encountered similar problems?

daniel.
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All Answers

0
Your event log should show you if the installation took place (eventvwr.exe > application log).

Did you specify a shortcut to be created? On the last screen you need to choose from the executables in the package to specify a shortcut, its name, icon and where it should go (desktop, quick-launch, program group).

If you are still having trouble, please post your XML project file so we can have a closer look at what you've got.

Bob
Answered 11/27/2008 by: bkelly
Red Belt

0
well, very interesting.

in a rush to test repackaging an exe i didn't include any shortcuts. after your suggestion i did, and it worked a treat!

thanks a lot for your help. this tool will come in very handy.

daniel.
Answered 11/30/2008 by: groulder
Senior Yellow Belt

0
No problem! I have a feeling this will be a common mistake. We'll have to see what we can do in the next release to warn people if they neglect to choose a shortcut.
Answered 11/30/2008 by: bkelly
Red Belt

0
ORIGINAL: bkelly
Did you specify a shortcut to be created? On the last screen you need to choose from the executables in the package to specify a shortcut, its name, icon and where it should go (desktop, quick-launch, program group).


Bob,

Did you thought of that "Quick Launch" shortcuts are only located in the user's profile so they will not turn up until a repair has been triggered for the "first-user" (not installer-user) for a per-machine installation.
Answered 12/01/2008 by: AngelD
Red Belt

0
Very good point-- I'll be sure to document this.

Thanks!
Bob
Answered 12/01/2008 by: bkelly
Red Belt

0
Nothing wrong in enlighten the user, but it's more a windows installer thingy then the tool itself.
Answered 12/01/2008 by: AngelD
Red Belt

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