Remotely remove Mac computer from inventory


I have a former user that got to keep their MacBook Pro.  It had a Kace Agent installed on it.. And it's still showing up in our inventory.

We are unable to get ahold of the user.  Is there a way to remotely send the agent a command to stop itself? Or to prevent kace from ever syncing with that unit?

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Answers (2)

Answer Summary:
Posted by: jknox 9 years ago
Red Belt

If it's still got an AMP connection, you should be able to set up a de-provisioning task to remove the agent.

You should also be able to target that particular system and then run an online shell script that runs something like: sudo /Library/Application\ Support/Dell/KACE/bin/AMPTools uninstall (assuming a 5.4 agent)

Posted by: GeekSoldier 9 years ago
Red Belt

If it isn't showing in your inventory as having an AMP connection just check the box next to it and delete it out. If it isn't connecting and you want to be 100% certain that it will remove the agent the next time it connects I would set up a kscript targeted at that one machine. Create an uninstall script like what jknox recommended.


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