Announcements Question

Remote assistance will not work with malwarebytes

08/29/2017 933 views

We were able to remote desktop from in Kace System management Devices. After installing Malwarebytes we are unable to remote assist anyone. we get an error:

a problem with this webpage caused internet Explorer to close and reopen the tab.

4 Comments   [ + ] Show comments


  • Malwarebytes is Malwarebtyes Endpoint Agent and Malwarebytes Endpoint agent and .net system
  • Hello sir, you will need to clarify what remote tool are you using and How, KACE does not have any remote connection tool.
  • Microsoft Remote Assistance
  • Easy. Restore the machine you installed Malwarebytes on using the latest backup/snapshot that you took.

    You snapshotted/backed-up before installing, right?

All Answers

We had to do something in Malwarebytes server to correct the problem.
Answered 08/31/2017 by: Kdebiasse
8th Degree Black Belt


>We had to do something
Nice and vague! Is there any chance you could actually state *what* that something was, so that future users of this forum can benefit?

Answered 09/01/2017 by: VBScab
Red Belt

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