I have 2 apllication Zetaware Trinity and Zetaware genisis

I have a clean machine for capture where not even a single software is installed. In that machine when I try to install this application. it shows some error regarding to side by side.

But I have a machine where Microsoft c++ redistributables 2005 and 2008 is installed. I tried to install those application in this machine and it installs fine.

Does that mean c++ redistributable 2005 and 2008 are pre-requsites for these aplications.

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Community Chosen Answer



According to http://www.zetaware.com/support/install_faq.html yes the Visual C++ 2008 sp1 redistributable package is required:

This application failed to start ...


When you launch the program, you may get this error. This is because Microsoft Windows is missing a component. You may download and install the component from this link at Microsoft web site to resolve this.
Answered 12/20/2012 by: GillySpy
Seventh Degree Black Belt

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Answer this question or Comment on this question for clarity



Hidihi Vino!

good guess... ;-)



Answered 12/20/2012 by: jaybee96
Red Belt

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You will repeatedly come across these redistributables in your packaging career.  It would be a good idea to package them up and keep them handy so that you can use them when required for testing etc.

Might also be a good idea to talk to your SOE guys and get a list of what is already on the client build, e.g msxml, dotnet, etc.

Good luck and dont forget to breath!

Answered 12/20/2012 by: oreillyr
Fifth Degree Brown Belt

  • it would be worth to point out that some application are very specific to particular version of such pre req . e.g. Machine has version 9.0.30729..6161 however some cases main application will still need version 9.0.30729.4148.
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