Referrers Field in HelpDesk
Does anyone know what the referrers field is, what's it's supposed to be for, and why it's not usuable?
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Posted by:
RichB
13 years ago
When using the "See Also" field to link to related ticket numbers, it causes those related tickets to have an entry back to the referring ticket. I use the "See Also" field a lot so can jump from a ticket to a related one and then get back to the first ticket by clicking the resultant link in the "Referrers" field.
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