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REF KB 149325

I'm having trouble running a Detect and Deploy on some of my machines. I'm getting a generic "error" message with no explanation. Support has directed me to KB 149325. This states that an obsolete file(s) could be hanging around in C:\ProgramData\Dell\KACE\patches and causing a conflict when a new patch is presented. The recommendation is to remove this folder and all the subfolders. My list of errored machines is about thirty so I decided to select the machines individually and run this script. Then the question was asked, "What is the harm in running a script to remove this folder spanning the network? Why don't we run this on a weekly basis on all the machines and just avoid this conflict?"

Ok, I don't know the answer to that. Is there any issue with doing this? Could I set up a GPO with a rmdir and eliminate this conflict?

Thanks for the help.

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Answers (1)

Posted by: anonymous_9363 7 years ago
Red Belt
0
I guess the danger is in timing. What if you just deployed a crucial patch and then your "Patch Folder Deletion" script runs? Sub-optimal...I'm not a fan of the "sledgehammer to crack a nut" type solutions.

Comments:
  • That is a good point. That is one of the scenarios that I hadn't considered. - AndrewQ 7 years ago
 
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