Redirection Scripts for Windows, MAC, and Linux to move from old server to new

I am looking for clear documentation to redirect agents from a legacy KACE appliance to a new one. We will be providing this info to non-technical folks for use in the field. We are successful with the KACE script for Windows however we need the commands to be run local at the machine for devices that are off network as well. 

Thanks in advance,

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Answers (1)

Posted by: Nico_K 10 months ago
Red Belt

the best way is having the old SMA still online and the clients are able to check in.
If this is the case, follow this article: https://support.quest.com/kb/111184/

If this is not the case, create 3 Scripts which are delivered to the customer:

Windows: C:\Program Files\Quest\KACE\ or C:\Program Files (x86)\Quest\KACE\amptools resetconf host=SMAB

Mac OS: /Library/Application Support/Quest/KACE/bin/amptools resetconf host=SMAB

Linux: /opt/quest/kace/bin/amptools resetconf host=SMAB

A good idea would be for instance to have one script like suggested in the KB un user downloads of the new one. You need admin (or root) rights or SYSTEM rights to run amptools.

  • Thanks We do have the old SMA active as well some devices are simply off network - tomtarantino 10 months ago
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