We got our K1000 customized so the backup that takes 30 minutes each night only occurs once per week.  During this time the service desk is not available.  We are also planning on upgrading the Helpdesk in mid-April and the cloning of the VM and all the other backing up and upgrading is going to take about 4 hours.

I would like to have something more professional in place rather that an email communication warning of the outage.  I was thinking I could just throw up a quick web server with a simple notification page, but that has to be manually set each time the backup occurs, maintenance, or an unexpected failure.  It would be good to have something more automatic.

What does everyone else do during maintenance times? 

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  • I'm not a KACE user - but if the K1000 is unavailable it sounds like you need a load balancer in there to redirect the traffic automatically when the primary box is uncontactable - to show your outage notification message.
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