KACE Product Support Question

PXE boot issues in newer DELL product.

08/27/2020 221 views

Hi Guys.

I am having some issues with these newer models of Dell not being able to 

PXE boot Because there is no LEGACY option anymore.

So the "Boot into NIC"  is not available without legacy mode.

When I enable UEFI network stack in the Bios options, I am 

NEVER able to boot into the Kace server.

I always have to resort to booting into a USB KBE for these models.

Am I missing something here?

Isn't the "UEFI  IPV4 NIC" supposed to do what the Legacy version did?

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All Answers


since the NIC driver is not avaiable (as you found out already) you need to build a new KBE.

1. clean out \\SDA\drivers
2. install the current Dell Driver pack (KBE driver pack)  https://support.quest.com/kace-systems-deployment-appliance/7.2/download-new-releases
3. install the latest ADK and the WinPE Update
4. upload the extracted driver from the Dell page to the drivers\ folder
5. build the KBE
6. test

The full how to: https://support.quest.com/kb/184391/
If you want to use the ADK 2004, see this article in addition: https://support.quest.com/kb/317207 

Answered 08/27/2020 by: Nico_K
Red Belt

  • Hey Nico_k.
    I do have the latest driver Pack and KBE's
    But the issue is not with that.
    It dies not even get to the KBE selection page.
    It just says there is no media on no Bootable device
    UEFI network stack cannot find the KACE server.
    I am wondering if this has to do with myDHCP setting
    having legacy boot settings....i.e, undionly.kpxe
    • yes, if you have only undionly.kpxe only legacy boot will work.
      review https://support.quest.com/kb/217556 for more info.
      you can also use the internal DHCP server if you like

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