Pushing anything through KACE is becoming a nightmare
03/25/2015 1958 views
So, this is just the latest issue I am having with any type of software push through Kace. I'll post the info from a single PC but the provisioning report shows that when attempted on 1277 possible IPs, 1272 failed and only 5 succeeded. This is the report output for the single PC notations highlighted:
|Host Name (from DNS):||unknown|
|Suspected OS (from scan):||Windows|
|K1000 Agent Installed:||No|
|Error Category:||No Error|
|Record Created:||03/25/2015 13:06:45|
|Record Last Modified:||03/25/2015 13:06:45|
| [03/25/15 11:30:06 AM] Begin provisioning...|
[03/25/15 11:30:06 AM] Executing Windows platform provisioning.
STEP 1: CONNECT TCP/SSH - SUCCESSFUL
[03/25/15 11:30:09 AM] Executing remote communications:
Connecting to ADMIN$
Copying service file
Connecting to IPC$
STEP 2: AUTHENTICATION - SUCCESSFUL
Opening pipe to service
IN: pipe_open(\KBRemoteService, 7216990)
Commands: //kbox1/client/agent_provisioning/windows_platform/agent_msi_provision.bat kbox1 client ampagent-6.3.306-x86.msi kbox1
Sending login credentials
Login: ************** admin
[MSGCODE: 000] Begin agent_msi_provision.bat processing.
[MSGCODE: 064] Detected 64-bit platform.
[MSGCODE: 014] K1000 Agent is already installed. (not in add remove programs, located in C:\Program Files (x86)\Dell\KACE old version from 2012)
[MSGCODE: 100] End agent_msi_provision.bat processing.
OpenService - NT_STATUS_OK
StopService - NT_STATUS_OK
DeleteService - NT_STATUS_OK
CloseServiceHandle - NT_STATUS_OK
CloseSCMHandle - NT_STATUS_OK
Connecting to ADMIN$
Deleting service file
STEP 3: PUSH SCRIPT\PROVISIONING - FAILED
[03/25/15 11:30:09 AM] End of remote communications.
[03/25/15 11:30:09 AM] End provisioning run.
Is this saying I have to remove everything related to Kace agent from every PC and then install the newest version? This is running directly through Kace management and not through any type of GPO. Any information/ assistance is appreciated.
Community Chosen Answer
Please log in to answer