Problem with re-packaging Adobe GoLive 7.

I have built an installer that finally runs (whew). (Thanks Adobe for making it SO easy).

But when I install the MSI, I get an error message in the Event Log:

Product: Adobe GoLive 7 -- Internal Error 2602. File, ms_08.gif

In the Wise Package Studio, I can see the file exists in the file log, it is not zero bytes, it's in the correct place etc.

So I looked up what 'Internal Error 2602' means - Microsoft say:

The [2] table entry '[3]' has no associated entry in the Media table.

I look in the Media table for 'ms_08.gif' - indeed, there are no entries at all in the Media table. But why should I need to create one? The file ms_08.gif gets packaged in the MSI along with all the other files. Plus, when I packaged Photoshop 8, I didn't need a new Media file.

So.... I tried creating an extra media file, to hold my (uncompressed) .gif files, but this just brings up other errors.

Anyone have any ideas what Wise is telling me? What should I create in the Media table (if anything?>)

Thanks! (Again!)
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Well after a bit more investigation I think this is a problem with the number of directory levels in GoLive. There are 12 levels to some directories.

I got rid of all the files in the installation, so it only installs the registry keys. That worked fine - no problems.

Then I added the files back in manually - I get the same error again, only with a different file this time.
The only common thing seems to be that the file that gives the error ('Internal Error 2602') is always the key to the File table in the database.

So..... anyone know of any restrictions on the number of directory levels you can install with Wise?
Answered 07/26/2004 by: Richard_Artes
Senior Yellow Belt

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I don't think that the error is from the depth or breadth of directories that you are trying to install. I am getting the same error on a file in [ProgramFiles]\Vendor\Suite\App\File so I know that Wise folder limitation isn't 4 levels deep (oh and total folders created for this install would only be 6)!

The file isn't large either (<10KB). Is anyone else running into this?
Answered 08/19/2004 by: pm378597
Yellow Belt

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