KACE Product Support Question

Process Due Offset does not set a due date for parent

07/08/2015 891 views

I have a process setup with a Due Offset in the parent ticket.  However, when I create a new ticket using this process, it does not set a due date.  The offset works as expected for the child tickets.  Should this be working the same way in the parent ticket?


0 Comments   [ + ] Show comments


Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ