11/05/2009 3937 views

We've just received Wise Package Studio 8 Professional and now I'm trying to install the new product.
The server we are using is Windows 2003 R2 SP2 with SQL Server 2005 (virtual machine).
Installation runs fine. However when starting the repository manager for the first time to create the databases problems arise.
In no way I'm able to create the databases. I don't get any error messages or whatever. 'Create' and 'Register' buttons are greyed out. In the left pane all I see is an empty Databases (Unconfigured) folder. When I click upgrade (you have to try something!) the repository manager crashes.
The account under which I'm installing is local/domain administrator and sysadmin on SQL. I'm able to connect to SQL. Altiris DS is also running on the same server using SQL which is running fine.
I tried different versions of SQL on clean machine but so far nothing but problems with WPS80.

Anyone with a suggestion?
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have a read through on this and see if this helps http://www.altiris.com/upload/getting_started_guide_014.pdf
Answered 11/05/2009 by: cygan
Fifth Degree Brown Belt

Thanks, already did so. I wonder if there's a particular reason why Windows 2003 R2 is missing from the supported OS list. I see 2003 is supported as well as 2008 and 2008 R2. I'm gonna try 2008 R2 first and let you know.
Answered 11/05/2009 by: gn!uz
Senior Yellow Belt

[font=arial,helvetica][size=-1]Database support.[font=arial,helvetica][size=-1] The Wise Package Studio databases support the use of SQL Server 2008.
[font=arial,helvetica][size=-1]Operating system support. [font=arial,helvetica][size=-1]You can install Wise Package Studio on a computer running the following operating systems:
  • [font=arial,helvetica][size=-1]Windows Server 2000
  • [font=arial,helvetica][size=-1]Windows Server 2003
  • [font=arial,helvetica][size=-1]Windows Server 2008
  • [font=arial,helvetica][size=-1]Windows Server 2008 SP2
  • [font=arial,helvetica][size=-1]Windows Server 2008 R2
  • [font=arial,helvetica][size=-1]Windows XP Professional SP2
  • [font=arial,helvetica][size=-1]Windows XP Professional SP3
  • [font=arial,helvetica][size=-1]Windows Vista
  • [font=arial,helvetica][size=-1]Windows Vista SP1
  • [font=arial,helvetica][size=-1]Windows Vista SP2
  • [font=arial,helvetica][size=-1]Windows 7

So I guess no 2003 R2.. Why?

What I don't understand: SQL Server authentication for creating databases. Previously, when you chose to use SQL Server authentication during the database setup, Wise Repository Manager enabled the SQL Login Mode automatically. Now, you must configure the target database server to support SQL authentication before you set up any Wise Package Studio databases.

How should I configure SQL authentication? What account should I configure? There's no way to enter a user/password for an SQL authenticated account. Setup does ask the password of the user account that is running the installation wizard a.k.a NT Authentication..

I've been using Wise Package Studio for quite some years now and haven't run into these issues before..
Answered 11/05/2009 by: gn!uz
Senior Yellow Belt

Problem solved. I downloaded the software from the evaluation link and all is fine now. Not sure if the source on the Altiris 'licensed' server is corrupt or if the download somehow got corrupted. This cost me too many hours so best to just grab the eval from the link and register that.
Answered 11/06/2009 by: gn!uz
Senior Yellow Belt

FYI the eval build number is while the build number from the licensed portal is (which was the problematic one for me!)
Answered 11/06/2009 by: gn!uz
Senior Yellow Belt