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KACE Product Support Question


Print function

09/10/2015 1034 views
Why was the print option taken away when upgrading from 6.0 to 6.3?  Many of our technicians need the ability to print a ticket. Printing using the browser cuts off a lot of the content.  
2 Comments   [ + ] Show comments

Comments

  • What Browser are you using?
  • The print option isn't in the ticket on any browser. It was there on version 5.4 and newer. But on this newest release, 6.3, it isn't there.

All Answers

0
It is being added back in version 6.4. We were also disappointed that it was removed.
Answered 09/11/2015 by: chucksteel
Red Belt

  • Well that is good news. Thank you.
0

Can you specify the lay out of the print out? i.e. leave some history/fields out

Answered 04/11/2019 by: kiwiblue
Second Degree Blue Belt

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