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Post Install Tasks seem to be clashing and causing failures

I've had a lot of failed post install tasks, and based on return codes a consistent issue seems to be that installers are trying to run at the same time. 

I know on the K1000, there is a function in scripting that asks to wait for this task to finish before moving onto the next, is there any way to do this with SDA Post Install tasks? Thank you for your time!


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Answers (1)

Answer Summary:
Posted by: akmagnum 3 weeks ago
Red Belt
1

iNSTALLERS ON THE SDA would not run at the same time. The tasks are sequential as you can tell from the task list.

An install task should not start until the previous setup is complete.

What software is getting the error codes and what type of codes are you getting?


Comments:
  • One in particular is Carbon Black Protect, it has recently given me a return error code of 1618, which according to a KB article on their site, refers to "Sensor upgrade/install is running at the same time as another installation."

    I've moved installs around in the task order to resolve this in the past with other installations, but this one continues to be a problem. The good news is that just re-running the task seems to solve the issue, but after imaging enough devices it does become a bit annoying. - tpiantanida 3 weeks ago
    • Carbon black is a very "paranoiac" AV that relies on a lot of libraries and services in order to function.

      If removing that one task from the list, prevents the error from happening, you would have narrowed it down the issue.

      See:
      https://support.quest.com/kb/131472/what-order-should-i-place-my-post-install-tasks- - Channeler 3 weeks ago
    • Have you tried to google other suggestions and scripts to deploy carbon black. Maybe a few tweeks to the code should fix it. Check these out.

      https://community.carbonblack.com/t5/Knowledge-Base/App-Control-How-to-Script-the-Agent-Installation/ta-p/91510


      https://community.carbonblack.com/t5/Knowledge-Base/Cb-Protection-Silent-Install-with-PowerShell/ta-p/44405 - akmagnum 3 weeks ago
 
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