Post-Install Task - The system cannot find the file specified.

I am running into an issue where for one post-install task. I am installing Cisco Jabber and while that msi works just fine, we need to replace the default XML file with the XML file for our setting. Currently, I have two separate tasks for this. The first is for the Jabber.msi and the second is to replace the XML file.

For the XML task, I have uploaded the xml file to the task, and the cmd line is:
xcopy jabber-config-defaults.xml "c:\Program Files (x86)\Cisco Systems\Cisco Jabber" /q /y
(I have tried to remove the quotations on the file path, and even added in the rich-text quotations, all same error.)

The error that KACE is giving me is:
Task ID: 113
Task name: Jabber XML
Return code: 2
Error description: The system cannot find the file specified.

I have even tried to bundle the Jabber install.msi, the xml file and a batch file but that gives a different error.
Task ID: 114
Task name: Jabber
Return code: 4
Error description: Unknown error

The batch file is:
msiexec /i CiscoJabberSetup.msi /quiet CLEAR=1 SERVICES_DOMAIN=johnson.local
timeout /t 3 /nobreak
xcopy jabber-config-defaults.xml ”c:\Program Files (x86)\Cisco Systems\Cisco Jabber“ /q /y

What am I missing/doing wrong? I know it has to be something simple....

Thank you

0 Comments   [ + ] Show comments

Answers (0)

Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ