/build/static/layout/Breadcrumb_cap_w.png

Possible to enable K1000 User Console Library only, and not Ticketing?

My organization is considering implementing the User Console Library so that users would be able to download an install their own software. I was going through the K1000 admin guide, and did not see any reference to enabling that as a feature separate from the ticketing system. We currently use another ticketing system. I was wondering if this is possible. Any advice?

0 Comments   [ + ] Show comments

Answers (1)

Posted by: JC_Chi 9 years ago
Yellow Belt
0
Depending on your Version you have installed on your server. Mine is 6.4. 
To do what you are asking you would go to ROLES
Under Choose Action click NEW
Give it a name 

Then at the bottom under "End User Console Permissions:"
click the link user console
Change all to Hide except the downloads.
there you have it

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ