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KACE Product Support Question


Possible to browse attachment location on K1000?

06/27/2014 1185 views
I'm trying to setup some integration with EMC's ApplicationXtender.  We'd like a way to reach out to the K1000 and locate attachments of tickets in a certain queue.  We already know how to query the database for tickets.  I think i also need to know how the HD_Ticket table and HD_Attachment tie together, i think it has something to do with the HD_Ticket_Change table.

Anyway if there were a way to browse the attachments that would be very handy for this kind of integration.
 

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