Systems Management Question

Pop-up requesting bios password

01/12/2017 2163 views
K1000 is pushing ‘GetDockVer32W.exe’ and for unknown reason, therefore unknown-firmware-flash-popup-requesting bios administrator password.
See this link. https://www.bleepingcomputer.com/forums/t/636908/unknown-firmware-flash-popup-requesting-administrator-rights-dell-malware/.
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  • Hi, new to Kace. We have several machines with this issue, we did disable the Dell Update Scan. Can someone help me with reloading the Dell Update Catalog? Thanks

All Answers

After contacting the support, this is a problem in the Dell Update Tool, which should have been fixed with the next update of Dell Update Tools on 18.01.2017.

Until this problem exists the suggested solution is to deactivate the Dell Update Scan.

After 18.01.2017 you have to manually reload the Dell Update Catalog
Answered 01/16/2017 by: aragorn.2003
Red Belt

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