KACE Product Support Question
Pop up message does not appear
12/18/2014 2476 views
Hi, I have an issue for pop up message. I am trying to perform patching with pop up message before it will proceed. Unfortunately it doesnt show. But when i look at the schedule, the patching is running without pop up message. Can you please advise.
Community Chosen Answer
Please log in to answer
In the patch schedule you need to have the Notify set to something (OK/Snooze, OK/Cancel, OK/Snooze/Cancel) and make sure you have a timeout and initial message saved.
You can also manually test that the pop up messages are working on a pc by command line.
Make sure you are in C:\Program Files (X86)\Dell\KACE and run the following line:
KUserAlert.exe -name=@(name_desktopalert) -message="Tasks waiting to be performed. Click OK to continue." -ok -snooze -cancel -timeout=900 -default=cancel
Answered 12/18/2014 by: h2opolo25