Best Practices Question
Patch schedule error (Handshake Failed)
05/13/2015 6092 views
Dear IT Ninja Guys/Girls,
i have encountered a problem with patching Schedule, in my patch tasks status still always in "error (Handshake Failed)"
my current version of my server 6.2.109330
i have check on my folder :C:\Program Files (x86)\Dell\KACE
but seems windependencies.ospx doesn't exist
i have activated debug mode : in my log
DownloadFile: Downloaded C:\Program Files (x86)\Dell\KACE\windependencies.ospx from smb://domain;user:xxxxxx@IP/kace1000/repl2/patches/windependencies.ospx.03e7bbfaf41e9e704a997bc66d38338a Download speed: 335220 bytes/second
[2015-05-13.08:59:54][pluginPatching:FileChecksumMatch] Local hash of file doesn't match expected: C:\Program Files (x86)\Dell\KACE\windependencies.ospx: 03e7bbfaf41e9e704a997bc66d38338a (expected) !=79d2e580b417eda6cf3764eb5d9bfff2 (found)
[2015-05-13.08:59:54][pluginPatching:DownloadPatchEsse] pluginPatching: DownloadPatchEssentials: failed to process '"windependencies.ospx""1""03e7bbfaf41e9e704a997bc66d38338a""4363595""smb://domain;user:xxxxxx@IP/kace1000/repl2/patches/windependencies.ospx.03e7bbfaf41e9e704a997bc66d38338a"""' error 94
[2015-05-13.08:59:54][AMPAgent:kpiKmsgrLog ]  pluginPatching: Failed to download and process patch essentials.
[2015-05-13.08:59:54][pluginPatching:LogDebug ] pluginPatching: Failed to download and process patch essentials.
[2015-05-13.08:59:54][AMPAgent:kpiKmsgrMsgDoneCallback] KACE Agent Lib: main: kpiKmsgrMsgDoneCallback: msgIdDone=2796205, statusCode=83
seems when i try to launch a shedule patch -> windependencies.ospx could not be donwload from my server, on my server the file exist
i do not get it .....
if i download it manually and change name to windependencies.ospx and create a new file windependencies.ospx.checksum (with ID 03e7bbfaf41e9e704a997bc66d38338a inside file) and put their on my folder C:\Program Files (x86)\Dell\KACE
patch schedule work............
do you have ideas why ?
Thanks to all
have a good day