KACE Product Support Question
Patch discovery failing
03/06/2017 1912 views
I've followed all the troubleshooting tips from this post
However over half my agents are failing to complete patch detection, according to Kace appliance.
The detection seems to continue for ages (hours/forever?) on the failing machines - so assume this may be a timeout on the appliance just giving up on the slow clients?
Looking at my laptop (one of the "broken" machines) shows that a detect which started at 10:30 is still running at 1400. So something is clearly wrong here.
kpatch.out files are flicking in and out with kpatch.out.lastdetect file showing
For example so I assume this is ok..?
I've tried reinstalling the agent to no avail. Any ideas?