/build/static/layout/Breadcrumb_cap_w.png
05/13/2019 173 views

Currently, have a parent ticket that will not close and the child tickets are closed

Any suggestions?

Kace K1000 version 9.0

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There could be a few reasons depending on the configuration. Is the Parent ticket assigned to someone? If not, try assigning it and closing it.

Answered 05/13/2019 by: rruhl
Senior Yellow Belt

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