KACE Product Support Question
Outlook 2016 crashing after KACE patches
11/20/2017 2860 views
Seemingly without fail, we have a nearly 100% rate of Outlook 2016 crashes and errors after our K1000 applies patches to our test machines. If we remove that month's Outlook patch, the issue goes away. If we patch these machines with WSUS and they get the EXACT SAME PATCH, we do not see the issue.There is definitely something going on with the files from Patchlink, numerous KACE admins are reporting the same exact issue on the PatchManagement.org mailing list. I'm at a point where I need to roll Office 2016 to close to 700 machines and KACE isn't allowing me to patch due to the errors we are seeing on the clients. Has anyone else run into this, and if so, how did you resolve it? FWIW, we are still on 6.4 simply due to the fact that the agent for 7.0 is all Powershell, which is not allowed in our environment.