Patching is reporting that it's off since I have no patch files.  I go into Patch Settings and I have "Deleted All Patch Files" as well as "Deleted Unused Patch files".  Then I have gone into "Patch Subscription Settings" and I have only Windows 7 and XP SP3 for OS and English for Language.  I have also setup a smart label and told it "Limit Patch Download to Selected Labels". The patches listed in my label total 11 patches ( Acrobat Pro, Reader, Shockwave, Flash Player, Mozilla, Java, and Real Player ).  I try to download patches and still get "Out of Disk Space error".  When I go into my logs and Disk Status it says I have 175+ Gigs of available space.  Any ideas?

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Community Chosen Answer



I'd contact support that seems really strange. It shoulds like there's something wrong with the appliance or the kace software.

Answered 10/25/2012 by: ms01ak
Tenth Degree Black Belt

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What is the exact error? It could also be that your subscriptions are set to download more patches than the space than you have.

Application installers are pretty big.  Try just downloading the Win XP and Win 7 patches first.  If that still fails, contact support.

Answered 10/25/2012 by: jknox
Red Belt

  • I tried turning off Mac and I still get the error. From what I can see though I am just downloading 11 patches. Everything else has been cleared so I have no patches at all downloaded. I did put a ticket in.
  • Exact error is: "Cannot Start PATCH Update from KACE. Not enough space available on the disk."
    • So, almost guaranteed that you will still need to pare down your patch subscription. Remove everything except Win7 and XP. This includes Mac and applications. I'd be willing to bet you will be able to download after that.

      If not, it's possible that you could have database corruption causing the KBOX not to realize it actually has the space to download. Support can apply a couple of patches and optimize your database.

      It's probably not a bad idea to open a support ticket either way and get your DB checked out.
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This happened to me and I had to turn off downloading patches, delete all active and unused patches, cut back on my MAC OS patches because there were so many and then Kace recommended that I reboot the K1000 appliance. Once I rebooted the appliance I was able to turn patching back on and download them with no problem. I was trying to download 10.5-10.7 MAC OS patches and had to stop downloading 10.5 because of space limitations. This was even with limit download to labels.

Answered 10/27/2012 by: scarpent
Fifth Degree Black Belt

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