KACE Product Support Question
Opening KACE Service Desk in Multiple Browsers
We have recently configured the KACE service desk using K1000 version 7.2.101, started using the system a few weeks ago. We would like to be able to have more than one browser tab open at a time displaying various views i.e. one for my open tickets, another for unassigned tickets etc.
The issue we face is that if we have both views open and on the first view we opened select a ticket and make a change on saving the ticket the view changes to last view we used on the 2nd browser. I know we could have IE open and Chrome but this is not ideal as this will only be ok for 2 views open at the same time.
Have others faced this issue and if so do you have any workarounds?